Take a Souvenir!

CV or Resume

My resume covers select professional experience, education, and skills.

The CV includes my education, teaching, volunteer, professional and service experiences. There you can also find my speaking engagements, awards, and skills.

If you would like to see highlights, please feel free to keep scrolling!

Education

My Academic Journey

c/o 2011

STANFORD UNIVERSITY, B.A.
African & African-American Studies

Studied abroad in Kyoto, Japan with the Stanford Center for Technological Innovation; participated in SPLASH program which allowed me to create and teach a course to junior high students once a year; presenter for Stanford Black Student Union High School Conference on financial aid; completed senior thesis on mental health in the black community; volunteered with Ravenswood Reads; Ernest Houston Johnson Scholars upperclassmen co-mentor for small group of African and African American freshman.

c/o 2017

UNION THEOLOGICAL SEMINARY IN THE CITY OF NEW YORK, M.Div.
Social Ethics

Participated with the following student caucuses and groups: Black Caucus, Ecology Caucus, Lutheran students, Presbyterian students, Episcopal students, LGBTQIA Caucus, Black Women's Caucus, Art Caucus; Community Activities Coordinator for Senate; Co-Chair of Theology, Science, and Religion Caucus; Co-presenter and co-facilitator of  worship for numerous chapel services.

c/o 2022 (M.S.) and 2024 (Ph. D.)

UNIVERSITY OF COLORADO BOULDER, M.S., Ph.D.
Information Science

Studied technology, ethics, and social justice issues within human-computer interaction.  Interested in how Black people create and appropriate technology to survive and thrive.  My dissertation research asks the question, how do Black women, femmes, and non-binary people imagine the future of technology?  The methods and frameworks I am using to address this question include speculative co-design sessions, Afrofuturism, technowomanism, the Building Utopia Toolkit and the Black Mirror Writer's Room exercise.

EXPERIENCE

A Selection of My Favorite Positions

USER EXPERIENCE RESEARCH

Summer 2022 - Summer 2023

User Experience Research Intern | Google

Created research strategy grounded in the topics of accessibility and artificial intelligence. Synthesized literature review with corpus scaled from 576 papers to under 60 that was scoped for academic research about artificial intelligence/machine learning (AI/ML), assistive technologies (AT) and people with disabilities (PwD). Conducted eight semi-structured interviews with PwD about their experiences with AT, perceptions and concerns about AI/ML, and ideas for the future.  Produced deliverables such as reports and presentations for sharing research findings, insights, and calls to action.​

User Experience Design Research Intern | Substantial

Conducted research including interviews and co-design sessions to improve the offerings of a nonprofit educational technology organization.  Created insights using software such as Dovetail and Miro and presented findings to the client. Collaborated with another intern on an internal Capstone project to assess Equity Centered Design Maturity for projects, teams, or organizations.

RESEARCH ASSISTANT

Summer 2020 - Present

TEACHING ASSISTANT

August 2019 - December 2020

TECH SUPPORT FOR NYC CHARTER SCHOOLS

February 2018 - August 2019

AMERICORPS VOLUNTEER

August 2011 - June 2012

RA to Dr. Casey Fiesler | University of Colorado Boulder

In summer 2020, conducted research with Dr. Casey Fiesler on research ethics by conducting interviews and published our insights in Social Media + Society.  In spring 2021, updated resources for the National Center for Women in Information Technology (NCWIT) under Lecia Barker.  From the summer of 2021 to the spring of 2024, conducted research with Dr. Casey Fiesler on computer science education and ethics as well as broadening participation in computing.

TA to Drs. Jed Brubaker and Jason Zietz | University of Colorado Boulder

Supported faculty with classroom and course management; for INFO 1111: Exploring the World Through Data, I taught recitation of over 30 students and held office hours throughout the week to support students as well as graded assignments and provided feedback and real-time assistance with course content; for INFO 1201: Intro to Computer Programming, I led two labs totaling 36 students, held office hours, and supported student learning during lecture and labs.

IT Support Specialist | Prospect Schools 

Completed two large projects with Google Sites to update the Tech Team’s Knowledge Base as well as to transfer and update the intranet site for the organization from the old to the new Google Sites.  Imaged and prepped Macbooks and Chromebooks for students and staff. Provided troubleshooting and tech support for Polycom office phones, document cameras, Epson projectors, Macbooks, Chromebooks, and Microsoft Remote Desktop Windows machines.

Field Technician | Charter Technology Solutions

Travel to various clients throughout the month to provide Tier 1-2 tech support ranging from setting up printers and inventorying assets to troubleshooting hardware and software issues.  Worked with PCs, Macs, Chromebooks, iPhones, and performed light networking tasks such as rebooting a UPS and reconnecting WiFi after the user experienced a dropped network.

Technology Operations Associate | Brooklyn Laboratory Charter School 

Provide tech support to over seven hundred students and one hundred staff, manage inventory and repairs for Macbooks and Chromebooks, utilize BetterCloud, Google Admin Console, Asana, Spiceworks, GoGuardian, and Meraki systems, and train users on G Suite use.  During professional development, earned a 6 course Google IT Support Professionals Certificate through Coursera.  

Site Coordinator | Reading Partners NYC

Establish a reading center in an elementary school.  Coordinate with the principal and teachers to enroll students.  Maintain data about students and tutors using Salesforce and Google documents.  Communicate via email, phone, and in person with tutors, teachers, staff, and co-workers within 24 hours. Manage upkeep of the reading center by ensuring necessary documents and supplies are at hand.

A CURATED COLLECTION OF MY PUBLICATIONS

The full list of publications is available in my CV.

DIS 2024 | Plurality and Equity Award

Shamika Klassen, Joanna Judith Elizabeth Mendy, Mikayla Buford, and Casey Fiesler. 2024. Black to the Future - The Power of Designing Afrofuturist Technology with Black Women, Femmes, and Non-Binary People. In Proceedings of the 2024 ACM Designing Interactive Systems Conference (DIS '24). Association for Computing Machinery, New York, NY, USA, 2156–2172. https://doi.org/10.1145/3643834.3661605

CSCW 2024 | DEI Recognition

C. Estelle Smith, Shamika Klassen, Gale H. Prinster, Chenhao Tan, and Brian C. Keegan. 2024. Governance of the Black Experience on Reddit: r/BlackPeopleTwitter as a Case Study in Supporting Sense of Virtual Community for Black Users. Proc. ACM Hum.-Comput. Interact. 8, CSCW2, Article 381 (November 2024), 32 pages. https://doi.org/10.1145/3686920 

CHI 2023

Adrian Petterson, Ashique Ali Thuppilikkat, Paridhi Gupta, Shamika Klassen, Maggie Jack, Jun Liu, and Priyank Chandra. (2023). Supporting Social Movements Through HCI and Design. In Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems (CHI EA ’23), April 23–28, 2023, Hamburg, Germany. ACM, New York, NY, USA, 5 pages. https://doi.org/10.1145/3544549.3573812

Medium 2023

Shamika Klassen. (2023). "The Stoop: The Best New App for Black People in 2025".

GROUP 2023 | Best Paper Honorable Mention

Shamika Klassen and Casey Fiesler. (2023). The Stoop: Speculation on Positive Futures of Black Digital Spaces. Proc. ACM Hum.-Comput. Interact. 7, GROUP, Article 17 (January 2023), 24 pages. https://doi.org/10.1145/3567567

GROUP 2023

Shamika Klassen. (2023). Black Innovation: Creating and Appropriating Technology to Survive and Thrive. In The 2023 ACM International Conference on Supporting Group Work (GROUP ’23) Companion (GROUP ’23), January 8–11, 2023, Hilton Head, SC, USA. ACM, New York, NY, USA, 2 pages. https://doi.org/10.1145/3565967.3571762

SOCIAL MEDIA + SOCIETY  2022

Shamika Klassen and Casey Fiesler. (2022). “This Isn’t Your Data, Friend”: Black Twitter as a Case Study on Research Ethics for Public Data. Social Media + Society, 8(4). https://doi.org/10.1177/20563051221144317

CHI 2022 | Honorable Mention

Christina N. Harrington, Shamika Klassen, and Yolanda A. Rankin. (2022). “All that You Touch, You Change”: Expanding the Canon of Speculative Design Towards Black Futuring. In CHI Conference on Human Factors in Computing Systems (CHI ’22), April 29-May 5, 2022, New Orleans, LA, USA. ACM, New York, NY, USA, 10 pages. https://doi.org/10.1145/3491102.3502118

CHI 2022

Shamika Klassen. (2022). Participatory Design and the QTBIPOC Community. CHI 2022. QTBIPOC Participatory Design CHI Workshop.

INTERACTIONS MAGAZINE 2022

Shamika Klassen. (2022). Black Twitter is gold: why this online community is worthy of study and how to do so respectfully. interactions 29, 1 (January - February 2022), 96–98. https://doi.org/10.1145/3505681

ROUTLEDGE 2022

Shamika Klassen. (2022). “Womanist and Feminist Pedagogy: Infusing the Wisdom of Women into Online Education”. Xeturah Woodley and Mary Rice (Eds). Designing Intersectional Online Education. P. 79-99.  https://doi.org/10.4324/9781003006350

GROUP 2022

Shamika Klassen, Sara Kingsley, Kalyn McCall, Joy Weinberg, and Casey Fiesler. (2022). Black Lives, Green Books, and Blue Checks: Comparing the Content of the Negro Motorist Green Book to the Content on Black Twitter. Proc. ACM Hum.-Comput. Interact.6, GROUP, Article 27 (January 2022), 22 pages. https://doi.org/10.1145/3492846

SIGCSE 2022

Shamika Klassen and Casey Fiesler. (2022). “Run Wild a Little With Your Imagination”: Ethical Speculation in Computing Education with Black Mirror. In Proceedings of the 53rd ACM Technical Symposium on Computer Science Education V. 1 (SIGCSE 2022), March 3–5, 2022, Providence, RI, USA.ACM, New York, NY, USA, 7 pages. https://doi.org/10.1145/3478431.3499308

RESET THE JOURNAL 2021

Shamika Klassen. (2021). Rendering Us All. Reset - The Journal. Goldsmiths Racialised Postgraduate Network, Goldsmiths University Press, Volume 1- Issue 1. p. 11-13.

CSCW 2021 | Honorable Mention and Recognition for Contribution to Diversity & Inclusion

Shamika Klassen, Sara Kingsley, Kalyn McCall, Joy Weinberg, and Casey Fiesler. (2021). More than a Modern Day Green Book: Exploring the Online Community of Black Twitter. Proc. ACM Hum.-Comput. Interact.5, CSCW2, Article 458 (October 2021), 29 pages. https://doi.org/10.1145/3479602

INTERACTIONS MAGAZINE 2021

Race in HCI Collective, Angela D. R. Smith, Adriana Alvarado Garcia, Ian Arawjo, Audrey Bennett, Khalia Braswell, Bryan Dosono, Ron Eglash, Denae Ford, Daniel Gardner, Shamika Klassen, Jaye Nias, Cale Passmore, Yolanda Rankin, Naba Rizvi, Carol F. Scott, Jakita Thomas, Alexandra To, Ihudiya Finda Ogbonnaya-Ogburu, and Marisol Wong-Villacres. 2021. Keepin' it real about race in HCI. interactions, 28, 5 (September - October 2021), 28–33. https://doi.org/10.1145/3477097

SITE 2019

Shamika Goddard & Xeturah Woodley. (2019). Techno-womanism: Foundations for Social Justice in and through the Technosphere. In K. Graziano (Ed.), Proceedings of Society for Information Technology & Teacher Education International Conference (pp. 657-664). Las Vegas, NV, United States: Association for the Advancement of Computing in Education (AACE).  https://www.learntechlib.org/primary/p/207712/.

COLUMBIA UNIVERSITY ACADEMIC COMMONS 2015

Shamika Goddard. (Spring 2015). “Techno-Womanism: A Moral Imperative for Social Justice, Faith, and the Digital Space”. Academic Commons.